Terms and Conditions

ACCOMMODATION

Arrival time – 2pm to 8pm.

Departure time – until 10am on the day of departure, a late departure fee is charged thereafter.

Rooms are serviced daily except Sundays, between 9am and 1pm.Towels, linen and other items damaged will be charged at replacement value +20%.  Please USE face cloth provided to remove make-up. (Towels provided are not to be used for polishing shoes, coloring hair, removing make-up, cleaning vehicles and in the pool area.)NO IRONING is permitted in the rooms, due to the associated hazards.

VISITORS

Guests are NOT permitted to have any visitors on the property due to the safety, security and privacy of other guests and limited facilities for additional persons. All outside areas are monitored by CCTV cameras 24 hours a day, a rate equal to the single room rate will be charged to your account per visitor found.

SMOKING

All Rooms and guest areas are NON SMOKING (This includes the burning of Candles, Incense, Hubbly-Bubbly, etc.) a R1500-00 service fee is charged for Guests not adhering to this.  Provision is made for smoking is designated, marked outside areas.

EARLY DEPARTURE

NO refunds will be paid for early departures as per the Cancellation Policy.

SWIMMING POOL

The Swimming Pool and Water features are not fenced, children are to be accompanied at all times. Pool Rules apply as per Pool Signage.

PARKING

For the safety of your vehicle and others keep gates closed at all times. Use ONLY the parking bay allocated.Ensure that other guests are able to pass your vehicle and that your hand brake is applied and safe. Remove valuables from vehicle.Cleaning charges will be levied for vehicles leaking oil onto paving, should you not take the necessary prevention against this.

GENERAL

Bay View CANNOT guarantee the uninterrupted supply of Electricity, Water, Telephone and Wi-Fi.  We apologize should interruptions occur BUT no refunds will be accommodated due to these interruptions.During outages Solar systems will run lighting, TV’s, Security and Wi-Fi on the property for as long as possible.All facilities on the property are used at the Guest’s own risk.

PLEASE RESPECT OUR PROPERTY AND THE USE THEREOF.

TERMS AND CONDITIONS OF RESIDENCE – RIGHT OF ADMISSION RESERVED